We have recently received an update from Chris Vinson who is Stakeholder Engagement Manager at Southeastern.  His contact details are at the end of the update which is shown below.

A member of the Westcombe Society Environment Committee will also be attending a Southeastern Stakeholders Meeting on 21 February 2018 where we will have an opportunity to raise concerns. Please let us know on environment@westcombesociety.org or via the comment section below if you would like us to raise anything specific.

Local people may also be interested in a new petition asking for Westcombe Park and Maze Hill stations to be rezoned to zone 2 which can be found here.

You can also read our recent posts about Rail services from Blackheath to Victora still under threat and London Bridge reopens but are train services any better?

Update from Network Rail and Southeastern on services to/from Charing Cross and Cannon Street stations

Update on the performance of train services through London Bridge

We’re writing to provide you with an update on train punctuality and reliability on services to/from Charing Cross and Cannon Street since our last update on 18 January.
Network Rail and Southeastern have been working closely together on a plan to improve the punctuality and performance of train services since the commissioning of new track and signalling at London Bridge. As a result of our joint-working, punctuality has improved by 6.7% since the second week of January and is now 6.2% better than at this time last year. But we know there’s more improvement needed and our work to increase punctuality is continuing in earnest.
We’ve been intensively monitoring the performance of the train service, and have provided extra resources and better hardware to Network Rail’s signalling teams to improve the operability of the network. We’ve also allocated additional fast-response teams on the route between Charing Cross and Hither Green to ensure that any infrastructure problems on this busy stretch of line are tackled as quickly as possible.
We’re continuing to closely monitor services and train performance on these routes, so that we can predict and prevent delays before they become a problem for our passengers. We’re confident that as the operation of the new infrastructure beds in, service will improve yet further.

We’re also working hard to review those services which passengers have told us are more crowded since trains were once more able to stop at London Bridge on 2 January. We’re developing plans to reallocate our rolling stock wherever practical to boost capacity on these busiest services, and will make any changes by the end of February.

If you have any questions about Network Rail and Southeastern’s joint work to improve performance and capacity, please do get in touch.


Chris Vinson, Stakeholder Engagement Manager, Southeastern
Sam Cullen, Public Affairs Manager, Network Rail



Chris Vinson